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Return & Refund Policy

Easy • Secure • Hassle-Free Returns

1. Eligibility for Returns

You can return most items purchased from Dcore Fashion within 7 days of delivery if the product:

  • Is unused and in original condition
  • Has all original tags & packaging
  • Is not damaged or stained

2. Items Not Eligible for Return

The following items cannot be returned:

  • Used or washed products
  • Innerwear, lingerie, and hygiene-sensitive items
  • Customized or altered products
  • Home furnishing items (if packaging seal is broken)

3. Return Process

To return your product, follow these steps:

  • Email us at dcorefashion@gmail.com
  • Provide order ID, product name, and return reason
  • Our team will arrange a pickup (if available in your area)
  • Or you may send it back manually to our given address

4. Refund Policy

Once we receive and inspect the returned item, your refund will be processed within 3–7 business days through the original payment method.

5. Exchange Policy

Size or color exchanges are allowed if the product is in original condition and stock is available. Exchange shipping is free for the first exchange.

6. Pickup Availability

Pickup service is available in major cities only. Remote locations may require manual courier return.

7. Return Address

Dcore Fashion
Sarda Pally, Ashok Nagar,
Asansol 713304, West Bengal
Email: dcorefashion@gmail.com
Phone: +1 (555) 123-4567

8. Important Notes

  • Refund is not allowed for COD orders; only store credit is provided.
  • Return pickup attempt will be made up to 3 times.
  • Products returned without request may not be accepted.

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